Our years of development makes us realize that as a manufacturing enterprise, service is also of great importance besides product quality. Considering this, we have set up a complete customer service team to provide worldwide customers with all around service. Here are some service items.
1. For first-time customers, we will offer professional technical support and model selection guidance free of charge to solve all the problems.
2. If the order is made, our clients will be informed about the latest production schedule for some essential manufacturing steps. All the data and images are well prepared to transfer detailed information.
3. Before delivery, strict ex-factory inspection is conducted for the entire machine, and all the packing data are obtained through our meticulous measurement.
4. For overseas customer, our installation engineers would visit customer’s factory to install and test the equipment, while operation training is also available.
5. Warranty period is not the end of service, because lifetime after-sales service is what we promise to offer.